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Blue Stakes of Utah 811
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    • General
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      • Education
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      • CGA Best Practices
      • 811 in Your State
      • Industry Links
      • Menu iconLogos (Download)
      • Contact Us
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      • Video Resources
      • Holiday Closures
        • 2025
        • 2026
      • FAQs
      • KPI Dashboard
    • DIY’er
      • Excavators’ Guide
      • Electronic Positive Response (EPR)
      • Uniform Color Code & Marking Guidelines
      • FAQs
    • Professional Excavator
      • Excavators’ Guide
      • Electronic Positive Response (EPR)
      • Excavation Safety Trainings
        • Excavation Safety 101
        • CGA Training Modules (EN)
        • CGA Training Modules (ES)
      • Join Our Mailing List
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      • Uniform Color Code & Marking Guidelines
      • Damage Information Reporting Tool (D.I.R.T.)
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      • Electronic Positive Response (EPR)
      • Uniform Color Code & Marking Guidelines
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      • User Account Signup – Facility Operator
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      • Damage Information Reporting Tool (D.I.R.T)
      • Excavation Safety Trainings
        • Excavation Safety 101
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Archives: FAQs

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  2. FAQ

5. I’m not a current user of WebTMS. How does this impact me?

By adminSeptember 30, 2022

It doesn’t. However, if you are not using a ticket management system we want to make sure you are aware of the benefits they can provide.

4. How about 2024?

By adminSeptember 30, 2022

The expectation is that our contribution to the Norfield budget will be reduced as a result of the additional revenue raised by use of the LOGiX programs.

3. We received the program for free from Blue Stakes of Utah 811. Does this mean our ticket price will go down?

By adminSeptember 30, 2022

Ticket prices are a result of an assessment based on use of the Blue Stakes of Utah 811 system. The approved budget is apportioned based on the volume of transmissions…

2. What does “end of life” mean?

By adminSeptember 30, 2022

It means the product will no longer be supported or maintained.

1. I am a current WebTMS user. What does the change mean to me?

By adminSeptember 30, 2022

The company that owns the WebTMS program, Norfield, has announced they will “end of life” the product on October 1, 2023.

Is white lining required by the law?

By adminSeptember 26, 2022

Pre-marking a location will save valuable resources and time. It will also help to reduce unnecessary overmarking for the type of work being completed. While white lining or pre-marking the…

Which facility companies/operators participate as members of Blue Stakes?

By adminSeptember 26, 2022

Blue Stakes currently has over 600 participating facility operators. There are large and small companies including gas, power, communications, water, sewer, municipalities, and more. Each participating member facility operator should…

Is it possible to submit a map when making a Locate Request Ticket to show where the excavation site is if it is hard to explain?

By adminSeptember 26, 2022

Currently, a map cannot be linked or submitted along with a Locate Request ticket that will be sent to the member facility operator/locator for locating and marking. If a map…

How deep can I dig before I need a Locate Request Ticket?

By adminSeptember 26, 2022

The Utah Damage to Underground Utility Facilities Act requires anyone engaged in “an operation in which earth, rock, or other material on or below the ground is moved or displaced…

What can be done about Locate Request Tickets that continue to be Updated after the work is completed and no visible work is being done?

By adminSeptember 26, 2022

It is important to reach out to the excavator making the requests directly and express your concerns about these excessive requests for markings, where work appears to be complete.

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©Blue Stakes of Utah 811 - PO Box 95988, South Jordan, UT 84095

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Quick Ticket Entry Training

Thank you for your interest in training for Quick Ticket Entry access. There are a few things to keep in mind before proceeding:

  • Quick Ticket Entry training is for Professional Excavators who submit many Locate Requests each week, with simple and clear marking instructions for each request.
  • This is for Professional Excavators who have experience in providing the required detailed descriptions for the location instructions in Utah on their requests.
  • The training does NOT teach you how to word the locate descriptions for marking.
  • This training will provide instructions on use of the Quick Ticket Entry application, along with the additional options that are available to Quick Ticket users.
  • The training can take up to 1.5 hours to complete.
  • The training must be completed within 30 days of enrollment. If not, the account will automatically be disabled.

Do you qualify for Quick Ticket Entry training?

Yes
No

Blue Stakes of Utah 811 Notification Center operating hours are now 8 A.M. to 4 P.M., Monday through Friday, except for Holiday closures. Submitting an online locate request is available 24/7.

Submit a Request