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Blue Stakes of Utah 811
Blue Stakes of Utah 811
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  • How It Works
  • Events
  • About Us
  • Resources
    • General
      • Excavators’ Guide
      • Education
      • Mission
      • Utah Law
      • CGA Best Practices
      • Industry Links
      • Menu iconLogos (Download)
      • Contact Us
      • Employment
      • Video Resources
      • Holiday Closures
        • 2025
        • 2026
      • FAQs
      • KPI Dashboard
      • Translate
    • DIY’er
      • Excavators’ Guide
      • Electronic Positive Response (EPR)
      • Uniform Color Code & Marking Guidelines
      • FAQs
    • Professional Excavator
      • Excavators’ Guide
      • Electronic Positive Response (EPR)
      • Excavation Safety 101
      • Damage Prevention Awareness Seminars
      • Utility Contact Lookup
      • Uniform Color Code & Marking Guidelines
      • Damage Information Reporting Tool (D.I.R.T.)
      • CGA Best Practices
      • FAQs
    • Facility Operator
      • Membership Information Packet
      • 2025 Membership Fee Matrix
      • LOCATOR LOGiX
      • Utility Contact Lookup
      • List of Members
      • Bylaws
      • Articles of Incorporation
      • Damage Information Reporting Tool (D.I.R.T.)
      • Electronic Positive Response (EPR)
      • Uniform Color Code & Marking Guidelines
      • FAQs
    • Engineer
      • Excavators’ Guide
      • Utility Contact Lookup
      • Uniform Color Code & Marking Guidelines
      • Excavation Safety 101
      • FAQs
  • Tools
    • Locate Requests
      • New Locate Request
      • Revise Locate Request
      • Duplicate Locate Request
      • Utility Contact Lookup
    • Electronic Positive Response (EPR)
      • Check Locate Request Responses
      • Submit EPR Responses
    • Additional Applications
      • User Account Login
      • User Account Signup – Professional Excavators
      • User Account Signup – Facility Operator
      • Arbitration Request/Damage Dispute Board
      • Damage Information Reporting Tool (D.I.R.T)
      • Excavation Safety 101
    • Download App
      • Apple App Store
      • Google Play Store

Archives: FAQs

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What are the definitions for each Facility Operator contact type?

By Colton ClementMarch 17, 2025

Administrative Contact (CONT): The Administrative Contact serves as the primary representative and decision-maker for your company. This individual is responsible for handling official communications, managing and authorizing administrative processes and…

What should I do if markings are not complete when I am ready to dig after the legal date and time shown on the Locate Request?

By Colton ClementApril 30, 2024

It is important for the excavator to examine the site for markings and check any communications from the facility operators in response to the Locate Request. See FAQ #7. If…

What is a No Response Notice (NRSP)?

By Colton ClementApril 26, 2024

To facilitate safety and damage prevention, effective May 1, 2024, Utah State Law requires excavators to submit a No Response Notice (NRSP) on the current locate request if the excavator…

9. If I am adding this expense to my locate process I will need to compare other options. Who else offers ticket management software?

By adminSeptember 30, 2022

There are several companies offering a solution for ticket management. These include but are not limited to 4IQ, Korterra, Boss 811, and IRTH Solutions. While we believe the Norfield product…

8. How does this software transition benefit me as a member?

By adminSeptember 30, 2022

Blue Stakes of Utah 811 is an owner/partner in Norfield. The core software used to run the center is built and maintained by them. A large amount of our annual…

7. Is the Locator LOGiX pricing fixed for every user?

By adminSeptember 30, 2022

Pricing is based on each company’s volume and is highly competitive with other industry offerings.

6. What if I just want my tickets by email?

By adminSeptember 30, 2022

There is no cost for us to transmit your tickets via email beyond your normal assessed annual price.

5. I’m not a current user of WebTMS. How does this impact me?

By adminSeptember 30, 2022

It doesn’t. However, if you are not using a ticket management system we want to make sure you are aware of the benefits they can provide.

4. How about 2024?

By adminSeptember 30, 2022

The expectation is that our contribution to the Norfield budget will be reduced as a result of the additional revenue raised by use of the LOGiX programs.

3. We received the program for free from Blue Stakes of Utah 811. Does this mean our ticket price will go down?

By adminSeptember 30, 2022

Ticket prices are a result of an assessment based on use of the Blue Stakes of Utah 811 system. The approved budget is apportioned based on the volume of transmissions…

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Quick Ticket Entry Training

Thank you for your interest in training for Quick Ticket Entry access. There are a few things to keep in mind before proceeding:

  • Quick Ticket Entry training is for Professional Excavators who submit many Locate Requests each week, with simple and clear marking instructions for each request.
  • This is for Professional Excavators who have experience in providing the required detailed descriptions for the location instructions in Utah on their requests.
  • The training does NOT teach you how to word the locate descriptions for marking.
  • This training will provide instructions on use of the Quick Ticket Entry application, along with the additional options that are available to Quick Ticket users.
  • The training can take up to 1.5 hours to complete.
  • The training must be completed within 30 days of enrollment. If not, the account will automatically be disabled.

Do you qualify for Quick Ticket Entry training?

Yes
No

Blue Stakes of Utah 811 Notification Center operating hours are now 8 A.M. to 4 P.M., Monday through Friday, except for Holiday closures. Submitting an online locate request is available 24/7.

Submit a Request