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Blue Stakes of Utah 811
Blue Stakes of Utah 811
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  • How It Works
  • Events
  • About Us
  • Resources
    • General
      • Excavators’ Guide
      • Education
      • Join Our Mailing List
      • Mission
      • Utah Law
      • CGA Best Practices
      • 811 in Your State
      • Industry Links
      • Menu iconLogos (Download)
      • Contact Us
      • Employment
      • Video Resources
      • Holiday Closures
        • 2025
        • 2026
      • FAQs
      • KPI Dashboard
    • DIY’er
      • Excavators’ Guide
      • Electronic Positive Response (EPR)
      • Uniform Color Code & Marking Guidelines
      • FAQs
    • Professional Excavator
      • Excavators’ Guide
      • Electronic Positive Response (EPR)
      • Excavation Safety Trainings
        • Excavation Safety 101
        • CGA Training Modules (EN)
        • CGA Training Modules (ES)
      • Join Our Mailing List
      • Damage Prevention Awareness Seminars
      • Utility Contact Lookup
      • Uniform Color Code & Marking Guidelines
      • Damage Information Reporting Tool (D.I.R.T.)
      • CGA Best Practices
      • FAQs
    • Facility Operator
      • Membership Information Packet
      • 2025 Membership Fee Matrix
      • LOCATOR LOGiX
      • Utility Contact Lookup
      • List of Members
      • Bylaws
      • Articles of Incorporation
      • Damage Information Reporting Tool (D.I.R.T.)
      • Electronic Positive Response (EPR)
      • Uniform Color Code & Marking Guidelines
      • FAQs
    • Engineer
      • Excavators’ Guide
      • Utility Contact Lookup
      • Uniform Color Code & Marking Guidelines
      • Excavation Safety 101
      • FAQs
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      • Duplicate Locate Request
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    • Additional Applications
      • User Account Login
      • User Account Signup – Professional Excavators
      • User Account Signup – Facility Operator
      • Arbitration Request/Damage Dispute Board
      • Damage Information Reporting Tool (D.I.R.T)
      • Excavation Safety Trainings
        • Excavation Safety 101
        • CGA Training Modules (EN)
        • CGA Training Modules (ES)
      • Join Our Mailing List
    • Download App
      • Apple App Store
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Archives: FAQs

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  2. FAQ

What is Electronic Positive Response (EPR) and how can it help communicate information regarding a Member Facility Operator’s response to my Locate Request?

By Colton ClementOctober 27, 2025

Electronic Positive Response (EPR) is a system facilitated by Blue Stakes to provide member facility operators with the opportunity to electronically post their responses to each Locate Request for the…

What are the Electronic Positive Response (EPR) codes and their definitions?

By Colton ClementAugust 6, 2025

All EPR codes, including Clear, Marked, Not Marked, Ongoing, and System Response codes, are defined in the Electronic Positive Response Code Definitions and Facility Operator Usage Guidelines. This document explains each code’s…

What is Electronic Positive Response (EPR)?

By Colton ClementAugust 6, 2025

Electronic Positive Response (EPR) is a system that encourages and facilitates electronic communication from member facility operators back to Blue Stakes of Utah 811 regarding the status of each locate…

What are the definitions for each Facility Operator contact type?

By Colton ClementMarch 17, 2025

Administrative Contact (CONT): The Administrative Contact serves as the primary representative and decision-maker for your company. This individual is responsible for handling official communications, managing and authorizing administrative processes and…

What should I do if markings are not complete when I am ready to dig after the legal date and time shown on the Locate Request?

By Colton ClementApril 30, 2024

It is important for the excavator to examine the site for markings and check any communications from the facility operators in response to the Locate Request. See FAQ #7. If…

What is a No Response Notice (NRSP)?

By Colton ClementApril 26, 2024

To facilitate safety and damage prevention, effective May 1, 2024, Utah State Law requires excavators to submit a No Response Notice (NRSP) on the current locate request if the excavator…

9. If I am adding this expense to my locate process I will need to compare other options. Who else offers ticket management software?

By adminSeptember 30, 2022

There are several companies offering a solution for ticket management. These include but are not limited to 4IQ, Korterra, Boss 811, and IRTH Solutions. While we believe the Norfield product…

8. How does this software transition benefit me as a member?

By adminSeptember 30, 2022

Blue Stakes of Utah 811 is an owner/partner in Norfield. The core software used to run the center is built and maintained by them. A large amount of our annual…

7. Is the Locator LOGiX pricing fixed for every user?

By adminSeptember 30, 2022

Pricing is based on each company’s volume and is highly competitive with other industry offerings.

6. What if I just want my tickets by email?

By adminSeptember 30, 2022

There is no cost for us to transmit your tickets via email beyond your normal assessed annual price.

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Quick Ticket Entry Training

Thank you for your interest in training for Quick Ticket Entry access. There are a few things to keep in mind before proceeding:

  • Quick Ticket Entry training is for Professional Excavators who submit many Locate Requests each week, with simple and clear marking instructions for each request.
  • This is for Professional Excavators who have experience in providing the required detailed descriptions for the location instructions in Utah on their requests.
  • The training does NOT teach you how to word the locate descriptions for marking.
  • This training will provide instructions on use of the Quick Ticket Entry application, along with the additional options that are available to Quick Ticket users.
  • The training can take up to 1.5 hours to complete.
  • The training must be completed within 30 days of enrollment. If not, the account will automatically be disabled.

Do you qualify for Quick Ticket Entry training?

Yes
No

Blue Stakes of Utah 811 Notification Center operating hours are now 8 A.M. to 4 P.M., Monday through Friday, except for Holiday closures. Submitting an online locate request is available 24/7.

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