Archives: Locator LOGiX

9. If I am adding this expense to my locate process I will need to compare other options. Who else offers ticket management software?

There are several companies offering a solution for ticket management. These include but are not limited to 4IQ, Korterra, Boss 811, and IRTH Solutions. While we believe the Norfield product…

8. How does this software transition benefit me as a member?

Blue Stakes of Utah 811 is an owner/partner in Norfield. The core software used to run the center is built and maintained by them. A large amount of our annual…

7. Is the Locator LOGiX pricing fixed for every user?

Pricing is based on each company’s volume and is highly competitive with other industry offerings.

6. What if I just want my tickets by email?

There is no cost for us to transmit your tickets via email beyond your normal assessed annual price.

5. I’m not a current user of WebTMS. How does this impact me?

It doesn’t. However, if you are not using a ticket management system we want to make sure you are aware of the benefits they can provide.

4. How about 2024?

The expectation is that our contribution to the Norfield budget will be reduced as a result of the additional revenue raised by use of the LOGiX programs.

3. We received the program for free from Blue Stakes of Utah 811. Does this mean our ticket price will go down?

Ticket prices are a result of an assessment based on use of the Blue Stakes of Utah 811 system. The approved budget is apportioned based on the volume of transmissions…

2. What does “end of life” mean?

It means the product will no longer be supported or maintained.

1. I am a current WebTMS user. What does the change mean to me?

The company that owns the WebTMS program, Norfield, has announced they will “end of life” the product on October 1, 2023.