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Blue Stakes of Utah 811
Blue Stakes of Utah 811
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  • How It Works
  • Events
  • About Us
  • Resources
    • General
      • Excavators’ Guide
      • Education
      • FAQs
      • Mission
      • Utah Law
      • CGA Best Practices
      • Industry Links
      • Menu iconLogos (Download)
      • Contact Us
      • Employment
      • Video Resources
    • DIY’er
      • Excavators’ Guide
      • Electronic Positive Response (EPR)
      • Uniform Color Code & Marking Guidelines
      • FAQs
    • Professional Excavator
      • Excavators’ Guide
      • Electronic Positive Response (EPR)
      • Excavation Safety 101
      • Damage Prevention Awareness Seminars
      • Utility Contact Lookup
      • FAQs
      • Uniform Color Code & Marking Guidelines
      • Damage Information Reporting Tool (D.I.R.T.)
      • CGA Best Practices
    • Facility Owner
      • Membership Information Packet
      • WebTMS
      • LOCATOR LOGiX
      • Utility Contact Lookup
      • List of Members
      • Bylaws
      • Articles of Incorporation
      • Damage Information Reporting Tool (D.I.R.T.)
      • Electronic Positive Response (EPR)
    • Engineer
      • Utility Contact Lookup
      • Excavators’ Guide
      • Uniform Color Code & Marking Guidelines
      • Excavation Safety 101
      • FAQs
  • Tools
    • Locate Requests
      • New Locate Request
      • Revise Locate Request
      • Duplicate Locate Request
      • Utility Contact Lookup
    • Electronic Positive Response (EPR)
      • Check Locate Request Responses
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    • Additional Applications
      • User Account Login
      • User Account Signup
      • WebTMS Login
      • Arbitration Request/Damage Dispute Board
      • Damage Information Reporting Tool (D.I.R.T)
      • Excavation Safety 101
    • Download App
      • Apple App Store
      • Google Play Store

Archives: Locator LOGiX

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  2. FAQ

9. If I am adding this expense to my locate process I will need to compare other options. Who else offers ticket management software?

By adminSeptember 30, 2022

There are several companies offering a solution for ticket management. These include but are not limited to 4IQ, Korterra, Boss 811, and IRTH Solutions. While we believe the Norfield product…

8. How does this software transition benefit me as a member?

By adminSeptember 30, 2022

Blue Stakes of Utah 811 is an owner/partner in Norfield. The core software used to run the center is built and maintained by them. A large amount of our annual…

7. Is the Locator LOGiX pricing fixed for every user?

By adminSeptember 30, 2022

Pricing is based on each company’s volume and is highly competitive with other industry offerings.

6. What if I just want my tickets by email?

By adminSeptember 30, 2022

There is no cost for us to transmit your tickets via email beyond your normal assessed annual price.

5. I’m not a current user of WebTMS. How does this impact me?

By adminSeptember 30, 2022

It doesn’t. However, if you are not using a ticket management system we want to make sure you are aware of the benefits they can provide.

4. How about 2024?

By adminSeptember 30, 2022

The expectation is that our contribution to the Norfield budget will be reduced as a result of the additional revenue raised by use of the LOGiX programs.

3. We received the program for free from Blue Stakes of Utah 811. Does this mean our ticket price will go down?

By adminSeptember 30, 2022

Ticket prices are a result of an assessment based on use of the Blue Stakes of Utah 811 system. The approved budget is apportioned based on the volume of transmissions…

2. What does “end of life” mean?

By adminSeptember 30, 2022

It means the product will no longer be supported or maintained.

1. I am a current WebTMS user. What does the change mean to me?

By adminSeptember 30, 2022

The company that owns the WebTMS program, Norfield, has announced they will “end of life” the product on October 1, 2023.

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